Skip to content
Madras Neuro & Eye Clinic
+91 93630 54254Book an appointment
CallWhatsAppBook an appointment

Legal

Terms and medical disclaimer

Status
Draft
Effective from
Not yet in effect — draft for review
Issued by
Madras Neuro & Eye Clinic

This wording is a draft prepared for review by legal counsel. It is published so the site is not silent on the point, and it will be replaced when that review is complete. Nothing here is a substitute for the clinic’s final terms.

These terms explain how the website and online appointment booking may be used, and the limits of the health information published here. Every clause is numbered so it can be linked to directly.

Clauses

  1. About these terms1.1–1.3
  2. What this website is for2.1–2.3
  3. Appointments3.1–3.3
  4. Accuracy, changes and availability4.1–4.3
  5. Other websites and services5.1–5.2
  6. Questions about these terms6.1

Part 1. About these terms

  1. 1.1

    What they cover

    These terms cover your use of this website — the pages you read, the contact details you use, and any appointment you book or manage through it. They do not govern the care the clinic provides in person, which is a separate matter between you and the treating clinician.

  2. 1.2

    Draft for review

    These terms are a draft prepared for review by legal counsel. They are not the clinic’s final terms. They are published in this form so that the limits on what this website does are stated plainly rather than left unsaid.

  3. 1.3

    Language

    These terms are published in English. Where a translation is offered for convenience and differs from the English, the English version is the operative one.

Part 2. What this website is for

  1. 2.1

    Information and appointment booking

    This website gives general information about the conditions the clinic treats and the care it offers, shows how to reach the clinic, and lets you book, reschedule or cancel an available appointment. It offers no online consultation, patient login, access to medical records or payment.

  2. 2.2

    Educational content only

    The information on this website is educational and general. It does not diagnose any condition and is not a substitute for advice about your own situation from a qualified clinician. Do not delay seeking care because of something you read here.

  3. 2.3

    No doctor–patient relationship

    Reading this website, contacting the clinic or booking an appointment does not by itself begin a clinical consultation or place any clinician under a duty to assess information submitted online. The clinical relationship begins when you are seen at the clinic.

Part 3. Appointments

  1. 3.1

    When an appointment is booked

    An online appointment is booked only when the website displays a booking confirmation after mobile verification. A selected time is not held while you complete the form or verification, and it may become unavailable before confirmation.

  2. 3.2

    What you tell the clinic

    Please give accurate information that you are entitled to share. If the booking is for someone else, submit it only if you are their parent or guardian, or are otherwise authorised to act for them. Keep the reason for visiting brief: it is copied to the appointment notes, but this website is not the clinic’s medical record.

  3. 3.3

    How the clinic replies

    The clinic uses the contact details you give for appointment administration. WhatsApp is used only where you have opted in separately, and those messages carry appointment logistics alone — never a diagnosis, condition or reason for the visit.

Part 4. Accuracy, changes and availability

  1. 4.1

    Accuracy and review

    The clinic aims to keep the content accurate and reviewed. Content may be updated, and services may change. Review dates on clinical pages show when the content was last reviewed and by whom.

  2. 4.2

    Availability

    This website is provided as it is. The clinic does not guarantee that it will be available without interruption, or that every page will be free of error or omission.

  3. 4.3

    Changes to these terms

    These terms may be amended. The amended version applies from the effective date shown in the document header above and does not apply retrospectively to an appointment booked before that date.

Part 5. Other websites and services

  1. 5.1

    External links

    This website links to external sources such as health authorities for reference. The clinic is not responsible for the content of external websites, and a link is not an endorsement.

  2. 5.2

    Third-party services

    Tap-to-call, WhatsApp and any embedded map are operated by other companies under their own terms and privacy policies. Charges levied by your telephone or internet provider may apply to your use of them.

Part 6. Questions about these terms

  1. 6.1

    Who to ask

    Questions about these terms, or about anything published on this website, can be put to the clinic directly using the details below. How the clinic handles personal data is set out separately in the privacy notice.

Contact details

Telephone
+91 93630 54254
Read the privacy notice